SHIPPING AND RETURNS
Shipping Policy
At Ferreirov & Co, we take great care in ensuring that your purchases are delivered to you in a timely and secure manner. Our shipping methods are designed to provide convenience and peace of mind to our customers. We strive to keep our packaging elegant and secure to enhance the overall unboxing experience.
We understand the importance of transparent communication, and therefore, we aim to provide clear information about shipping costs and delivery timelines. Our goal is to build trust and ensure that our customers can rely on a smooth and efficient shipping process.
Feel free to reach out to our customer support team if you have any questions or special requests regarding shipping.
Return & Exchange Policy
Customer satisfaction is our priority at Ferreirov & Co. If you find yourself dissatisfied with your purchase or have had a change of heart, we offer a straightforward return and exchange policy within 14 days to ensure your confidence in shopping with us.
We believe in making the return and exchange process as seamless as possible for our customers. Whether it's a product refund or an exchange for a different item, our aim is to provide a hassle-free experience.
Our dedicated customer support team is here to assist you at every step of the return and exchange process. We value your trust and are committed to ensuring your satisfaction with every purchase.